With experience cultivated over several years in the luxury hospitality sector, the journey is defined by a commitment to detail and an understanding of the details that define exceptional guest experiences.
At Cohesive Consultancy, we transcend the conventional boundaries of operational management, integrating visionary concepts with thorough execution to set new standards in hospitality.
I am looking forward to get in touch and hopefully working together to understand and pinpoint what is needed to transcend to a higher standard for the property, or outlet in specific.
- Emma Wunderink
Founder and Managing Consultant
Services
Interim Management
Interim management services focused on Food & Beverage, Housekeeping, and Front Office operations. With hands-on experience, I ensure smooth daily operations, address challenges efficiently, and maintain high service standards. Whether filling a temporary gap or managing transitions, I ensure your business runs seamlessly, keeping operations on track and delivering consistent results.
Implementing a front office system is crucial for smooth hotel operations. Cohesive Consultancy helps you choose and integrate the right technology, establish reservation systems, and set up efficient check-in/check-out procedures.
Mystery Guest
"Mystery Guest" services to evaluate your operations against Forbes Travel Guide standards. By acting as an anonymous guest, I thoroughly assess your Food & Beverage, Housekeeping, and Front Office services, providing detailed feedback on areas needing improvement. This service helps ensure your business aligns with top-tier luxury standards, enhancing guest experiences and operational performance..
From onboarding to skill development, Cohesive Consultancy provides comprehensive training programs tailored to the unique needs of housekeeping, front office, and food & beverage teams, enhancing their capabilities for optimal performance.
Explore Cohesive Consultancy's versatile project categories tailored for the hospitality sector. From hotel launches to ongoing operational enhancements, we offer comprehensive solutions designed for sustained excellence across diverse establishments.
Reach out to us via the form below with you inquiry and a representative will get in touch.